Docklight Support


Troubleshooting Article ID dl_prb010

Issue

I am using Docklight to monitor an ASCII based protocol. Each line is terminated by a single CR (Carriage return, ASCII code 13). Sometimes the ASCII display window fails to display the first character of a new line. The ASCII log files and all other representations (HEX, Decimal, Binary) are ok. How can I fix this?

Applies to: Docklight V1.4 (build V1.4.14) / Docklight Scripting V1.5 (build V1.5.2)

Solution

This is a bug affecting Docklight V1.4.14 and Docklight Scripting V1.5.2 on Windows 2000/XP. The problem is observed when Docklight is running in "Formatted Text Output" mode and receiving serial data with a significant pause between the characters. E.g. receiving data from a terminal where the user is sending individual keyboard strokes. This bug has been corrected in Docklight / Docklight Scripting V1.6 or higher. Download and install the latest Docklight release available at our download section.

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